Javery Pain Institute at 710 Kenmoor Avenue Southeast #200 in Grand Rapids, Michigan

Customer Reviews about Javery Pain Institute

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  Once I found how to get in the actual office since both the map and the signage are misleading... Dr. Suderman was great while we were talking. He listened, he took the time to explain, and life was great. Then when I went to get a cortisone shot. I have had multiple cortisone shots at my orthopedic surgeon's office, always done by the PA, always while in a regular exam room, always done by feel. Not here! I enter a sterile room, lay on a stretcher, and my entire knee is bathed in betadine. They're going to use x-ray when they give the injection to ensure they're in the proper place. Great! Or not great. I have NEVER felt such incredible pain! It felt like fire on raw nerve endings, and I could do nothing but whimper while tears rolled down my face. Excruciating! It was harder to walk after the injection than before, which is the polar opposite of how it works at the orthopedics office. He tells me because of my weight it was hard to see on the x-ray and he may have hit my kneecap with the needle. It's been 2 hours, and it still hurts like hellfire. Then the prescription. I tell them to call it in to Walgreen's at 4 Mile and Alpine. They chose to call it in the 4 Mile and Plainfield instead. So I drive there. Where I am told it requires pre-approval because it specifies the brand name instead of the generic. Plus, I can't get it anyway because their printer is down (the only problem in this story not caused directly by Javery). So I call, and of course it is 5:02pm, so I have to wait on hold for the emergency service. I'm told they'll page Dr. Suderman to call me back. It is over an hour later, and there has been no call. I have no prescription. I cannot get the prescription transferred to the correct pharmacy without the doctor's approval. Icing on the cake? They scheduled a follow-up appointment for me without asking me what day or time will work. Luckily, to keep the appointment I only have to miss out on 5 hours of work (without pay). I'll be calling my doctor in the morning to see if they can refer me to pretty much anywhere else.
  January 24, 2017

  by Beth Snyder

Opening hours Closed now

Today: 09:00 am — 05:00 pm

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About Javery Pain Institute in Grand Rapids